Dec 6–8, 2022San Francisco


Kohl’s: Transforming Legacy OMS (COTS Product) to Cloud Native Services

Track: Case Studies

In the lifecycle of a company entering the ecommerce space, there generally comes a growth point in which that company does not need or want to lean on an existing COTS commercial off-the-shelf (COTS) product. This could be for a variety of reasons—agility, complexity to make changes, product knowledge, stale features, etc.

In our case, we have a monolithic legacy OMS COTS system fulfilling ecommerce orders that is integrated with many other systems such as invoicing, inventory, shipping, and so on. Customizations, new features, and enhancements are time-consuming and costly. Thus, we have begun the ambitious task of building a homegrown OMS system to replace the COTS product.

Our journey has encountered some interesting challenges along the way, like co-processing, data aggregation, and maintaining continuity with dependent systems during this modernization process. During our lecture, we’ll share our traversal through these challenges with you.