Preparing the Gap Inc. Ecommerce Platform for Traffic Surge During the Holiday Season

Track: Agile Leadership

At Gap, retailers' peak season starts in October and goes until December 25th.

Black Friday and CyberMonday are the highest traffic days.

”Peak Preparation” is a multi-month process that culminates with holiday shopping.

This is a multi-step, multi-focused team effort that includes:

• Peak readiness
• Capacity engineering
• High-availability requirements and failover testing
• Coordinate integrated load testing
• Vendor dependencies management
• Observability and readiness scoring

We’ll talk about the tight process that is executed at Gap, along with our partnership with VMware Tanzu, to achieve a constantly growing e-commerce business.

You’ll walk away with a strong understanding on what it takes to accomplish the processing of millions of transactions in the most seamless way possible.